Payment Policy

Payment Policy

Only OZOW payment option is currently available as a payment option on the website. Orders will only be shipped once your payment has cleared in our bank account. Orders will not be shipped on proof of payment only. Note that payments from Non-Capitec banks may delay the shipment of your parcel by 24-48 hours.

 

Delivery Policy

All orders will be charged R100.00 for shipping and packaging costs. Once an order is received and payment reflects in our account, it will be shipped within 1-2 working days, Monday – Friday. If an order is placed over the weekend, it will be shipped the following Monday or Tuesday.

Deliveries take place Monday – Friday so please ensure you provide a suitable address.

Once your order is dispatch, you will receive an email message with the shipment information.

It can take 1-3 working days for major areas and 1–5 working days for outlying areas to be delivered.

Please ensure you give the correct email and cell phone information when registering your customer account and placing your order.

 

Returns Policy

All our products have been tested to ensure we only offer high-quality products that produce good results. A product not giving the desired results is usually due to other factors like training, nutrition, medical conditions, etc.

**Due to this fact and the nature of the products we offer, we will be unable to accept any refunds and returns!